SOLVED Windows 1809 update stalls at 52%

[Stu2010]

Good evening everyone...Happy New Year to All Members. The title speaks for itself.
On just one of our computers, I have tried a few times with the same results. Installs to 52%, then a error window and backs out of the update, back to 1803. There is a posting on the ms site about the problem, but seems too involved for my old eyes. Has anyone here experience this problem and got an easier solution than booting with ubuntu Linux(where do I find such a thing?) and proceeding
Thanks
Stu

 

[Wolfie]

Hi Stu2010,

try searching the update catalogue and manually installing the package you desire, if you tell us the number, we can also look for the link to the download.

 

[Stu2010]

Hi Stu2010,

try searching the update catalogue and manually installing the package you desire, if you tell us the number, we can also look for the link to the download.

Good Morning Wolfie, thank you for helping. My last attempt, I downloaded and used the "Windows 10 Update Assistant, File version 1.4900.22589", (Instead of the Windows update app), but that failed also at 52%. In my research I am told I have a conflict with software, but in the initial update process I am told my computer is "Compatible" with 3 green ticks for CPU, Memory and Disk space...
You ask..."if you tell us the number"...which number are you looking for?
Thanks again
Stu

 

[Saltgrass]

Are you seeing any error numbers? It may even be a two part number with the extension identifying where the problem is occurring.

There are logs you could zip and attach if you wanted. It may not help because they don't always show the exact cause but the thread below and other links on the page may help.

https://docs.microsoft.com/en-us/windows/deployment/upgrade/log-files

 

[Stu2010]

Good Morning Saltgrass
This morning I have again tried the Windows Assistant...but failed after setting up, did not even start the install this time. I got an error code of 0x1900107. This is the first error code I have seen! I search that code with ms help pages...but not much info on my specific problem. I downloaded and ran the Update Troubleshoot in admin mode and there were no problems. I search the error code online and found a web page that suggest I delete $WINDOWS-BT, but I am not able to delete the folder as it is being used by the computer!
I am going to finish my work, then capture another image...then with all programs shutdown hopefully I can delete the folder, and proceed.
Where do I find the "logs"?
Thank you for your help
Stu

 

[Saltgrass]

An error code is normally an 8 digit number, perhaps you left something out. The Setuperr.log lists the errors thrown during the attempted upgrade. The setupact.log is a log of the entire process and can be large. The dates and times of these logs should coincide with when the upgrade failed.

You should not need to delete any folders, unless it had become corrupt for some reason.

 

[Stu2010]

You are correct... error code 0xc1900107...will look for 'setupact.log' when image is complete.
The weblink I looked at was:
https://ugetfix.com/ask/how-to-fix-windows-10-update-error-0xc1900107/
I uploaded the error screenshot
Thank you again

 

[Stu2010]

Created setupact.log...but unable to upload to this webpage!
error, does not have the right extension...I just saved the doc as 'setupact' as a notepad
Stu

 

[Wolfie]

Hi Stu,

try the following:

https://www.windows10forums.com/threads/how-to-upgrade-windows-10-to-the-latest-version.13015/

 

[Stu2010]

Tried the update process again yesterday, 28th(not followed the latest suggestion from Wolfie yet) I am posting setupact results here...

2018-12-28 05:55:27, Info UI Determining whether we should run ConX or legacy setup
2018-12-28 05:55:27, Info UI Legacy setup.exe doesn't exist. Continue to run ConX setup
2018-12-28 05:55:27, Info UI Initializing Media class driver for audio support
2018-12-28 05:55:27, Info UI Initializing media class driver status: 126
2018-12-28 05:55:27, Info UI Launching ConX setup experience
2018-12-28 05:55:27, Info UI Inspecting ConX Setup Cmdline
2018-12-28 05:55:27, Info UI Launching C:\$GetCurrent\media\Sources\SetupPrep.exe /migchoice upgrade /showoobe none /Compat IgnoreWarning /eula accept /noreboot /postoobe C:\$GetCurrent\SafeOS\SetupComplete.cmd /CorrelationVector IoBK0Sv2WUyCgoR5.999 /ClientId Win10UA:VNL:URL:9252:<1.4.9200.22589>:<1>:{5A87637E-0289-4E13-8514-184BEE1B76EB}:[10.0.17134]:[2] /DynamicUpdate Enable /telemetry enable /UpdateMedia Decline /SkipSummary
[12/28/2018 06:31.35.975] WudfCoInstaller: ReadWdfSection: Checking WdfSection [Basic_Install.Wdf]

[12/28/2018 06:31.36.288] WudfCoInstaller: UMDF Service WpdFs is already installed - removing existing settings in preparation for setting new ones.

[12/28/2018 06:31.36.413] WudfCoInstaller: Configuring UMDF Service WpdFs.

[12/28/2018 06:31.36.475] WudfCoInstaller: ImpersonationLevel set to 2

[12/28/2018 06:31.36.553] WudfCoInstaller: Final status: error(0) The operation completed successfully.


[12/28/2018 06:31.37.444] WudfCoInstaller: Created marker file C:\WINDOWS\system32\drivers\Msft_User_WpdFs_01_11_00.Wdf.

[12/28/2018 06:31.38.456] WudfCoInstaller: ReadWdfSection: Checking WdfSection [Basic_Install.Wdf]

[12/28/2018 06:31.38.506] WudfCoInstaller: UMDF Service WpdFs is already installed - removing existing settings in preparation for setting new ones.

[12/28/2018 06:31.38.550] WudfCoInstaller: Configuring UMDF Service WpdFs.

[12/28/2018 06:31.38.606] WudfCoInstaller: ImpersonationLevel set to 2

[12/28/2018 06:31.38.656] WudfCoInstaller: Final status: error(0) The operation completed successfully.


[12/28/2018 06:31.38.916] WudfCoInstaller: Created marker file C:\WINDOWS\system32\drivers\Msft_User_WpdFs_01_11_00.Wdf.

 

[Saltgrass]

If you want to upload the two log files you just have to select them both and right click, select send to and then Compressed(zip) files. You can then attach the zipped file.

These files can be many pages long. I will normally compare them to mine and see where they vary.

 

[Stu2010]

Good Morning: Yesterday followed the link from "Wolfie", I created an ISO...but could not load... screen error code: 0x80042405-0xA001A. I then created a USB and that installation went well until 88% and then went back to the 'normal' update screen, and failed at 52%...again with error code 0xC1900101 - 0x30018,(screen shot below) and a report that ONLY states... "This upgrade path is not supported. Please close Setup and re-launch from the root of the media or go back and pick a different installation choice." I am not finding error reports on my desktop to upload!

 

[Stu2010]

FIXED...booted into 'Safe Mode'. Took ownership of 'inetsrv' and renamed "inetsrv.old". Installation via normal "microsoft update app"...stalled at 52% fell back to 48% then jumped to 54% and continued...Found a thread in 'answers.microsoft.com'
Thanks to All
Stu

 

[Wernher]

@Stu2010, I have gone through the same process and tried every option. Downloaded the ISO, checked all the error codes and even uninstalled some software to try and get this update to work. Eventually I decided that is not worth my time to keep on struggling with an issue that is obviously not going to get resolved by either myself or MS. I have a very powerful Asus laptop that complies to all the requirements. My normal updates doesn't pick up 1809 but instead keeps on updating 1803. Microsoft has an issue here and they need to fix it. My advice to you is keep on using your computer as is with your normal updates until Microsoft has fixed the issue. I even had to uninstall and reinstall SQL Server on my computer as a result of one of the upgrades going south.

If you use your computer for generating an income like I do it's just not worth the effort to bother with non functional upgrades.

 

[Wernher]

FIXED...booted into 'Safe Mode'. Took ownership of 'inetsrv' and renamed "inetsrv.old". Installation via normal "microsoft update app"...stalled at 52% fell back to 48% then jumped to 54% and continued...Found a thread in 'answers.microsoft.com'
Thanks to All
Stu

l

@Stu2010 have you got the link to the thread in answers.com?

 

[Stu2010]

Hi Wernher...here you go: https://answers.microsoft.com/en-us...essageId=563dc10c-ba72-4b42-b9ed-f261525e74a3..
page 3

 

[ruggb]

Windows OS corrupts frequently. BEFORE trying to do a major update I do this:
Run TFC from Bleeping Computer to clean up temp folders, cache, etc.
Run Chkdsk on all partitions to clean up system disk errors -- likely your current issue.
Run SFC /scannow to verify integrity of current system files
Run Macrium Reflect free to image your system and data.
UPGRADE Windows.
The first 3 set the system up for the best possible outcome and imaging. (u don't want to image trash).
The last one gives you an easy way back just in case.

 

[Wernher]

Hi Wernher...here you go: https://answers.microsoft.com/en-us...essageId=563dc10c-ba72-4b42-b9ed-f261525e74a3..
page 3

Thank you@Stu2010. I did another attempt and this time it went through without a glitch

 

[Jacques Bensimon]

Good evening everyone...Happy New Year to All Members. The title speaks for itself.
On just one of our computers, I have tried a few times with the same results. Installs to 52%, then a error window and backs out of the update, back to 1803. There is a posting on the ms site about the problem, but seems too involved for my old eyes. Has anyone here experience this problem and got an easier solution than booting with ubuntu Linux(where do I find such a thing?) and proceeding
Thanks
Stu

Try uninstalling "Developer Mode" from Additional Features before attempting the 1809 update. That was my issue after multiple attempts, worked immediately once removed.

Jacques.

 

[Walldoo99]

Good evening everyone...Happy New Year to All Members. The title speaks for itself.
On just one of our computers, I have tried a few times with the same results. Installs to 52%, then a error window and backs out of the update, back to 1803. There is a posting on the ms site about the problem, but seems too involved for my old eyes. Has anyone here experience this problem and got an easier solution than booting with ubuntu Linux(where do I find such a thing?) and proceeding
Thanks
Stu

Use the media tool and make a flash drive and upgrade from that.