Windows not recognizing camcorder

Discussion in 'Windows 10 Support' started by Snuffy410, Jul 12, 2018.

  1. Snuffy410

    Snuffy410

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    Having trouble getting windows 10 to recognize the capture device. Updated the driver on the video card, though that might do the trick, no luck with that. I was hoping the community would be able to help.
     
    Snuffy410, Jul 12, 2018
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  2. Snuffy410

    bassfisher6522 Moderator

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    Need to know a few more details; what make/model is the capture device, does you system have the required connections?
     
    bassfisher6522, Jul 13, 2018
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  3. Snuffy410

    Snuffy410

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    I have tried a couple: the last one was EasyCapture. Everything is connected. I will unload you system report.
     

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    Snuffy410, Jul 13, 2018
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  4. Snuffy410

    bassfisher6522 Moderator

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    Is this a custom build or an OEM PC?


    It looks like your running a insider version. That said...that might be the issue right there.
     
    bassfisher6522, Jul 13, 2018
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  5. Snuffy410

    bassfisher6522 Moderator

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    I still need the make/model of capture device. Use CPU-Z or HWiFO64 for system specs.
     
    bassfisher6522, Jul 13, 2018
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  6. Snuffy410

    Snuffy410

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    This is the capture device: Storite USB 2.0 Video Audio Capture Card Adapter. As for the computer, it is an SYX Ascent MXi7, from ASUSTeK Computer INC. P8H61-M LX2. I sent you the system information the other day.
    I hope this the info that you need.
    Snuffy410
     
    Snuffy410, Jul 14, 2018
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  7. Snuffy410

    Snuffy410

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    What do you mean a insider version?
     
    Snuffy410, Jul 16, 2018
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  8. Snuffy410

    Ben Myers

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    Ben Myers, Jul 16, 2018
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