Windows not recognizing camcorder


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Having trouble getting windows 10 to recognize the capture device. Updated the driver on the video card, though that might do the trick, no luck with that. I was hoping the community would be able to help.
 

bassfisher6522

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Need to know a few more details; what make/model is the capture device, does you system have the required connections?
 
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bassfisher6522

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Is this a custom build or an OEM PC?


It looks like your running a insider version. That said...that might be the issue right there.
 

bassfisher6522

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I still need the make/model of capture device. Use CPU-Z or HWiFO64 for system specs.
 
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This is the capture device: Storite USB 2.0 Video Audio Capture Card Adapter. As for the computer, it is an SYX Ascent MXi7, from ASUSTeK Computer INC. P8H61-M LX2. I sent you the system information the other day.
I hope this the info that you need.
Snuffy410
 

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