Windows not recognizing camcorder

Discussion in 'Windows 10 Support' started by Snuffy410, Jul 12, 2018 at 9:21 PM.

  1. Snuffy410

    Snuffy410

    Joined:
    Thursday
    Messages:
    3
    Likes Received:
    0
    Location:
    Lockwood, MT
    Having trouble getting windows 10 to recognize the capture device. Updated the driver on the video card, though that might do the trick, no luck with that. I was hoping the community would be able to help.
     
    Snuffy410, Jul 12, 2018 at 9:21 PM
    #1
    1. Advertisements

  2. Snuffy410

    bassfisher6522 Moderator

    Joined:
    Sep 22, 2014
    Messages:
    1,170
    Likes Received:
    155
    Need to know a few more details; what make/model is the capture device, does you system have the required connections?
     
    bassfisher6522, Jul 13, 2018 at 12:16 AM
    #2
    Ian likes this.
    1. Advertisements

  3. Snuffy410

    Snuffy410

    Joined:
    Thursday
    Messages:
    3
    Likes Received:
    0
    Location:
    Lockwood, MT
    I have tried a couple: the last one was EasyCapture. Everything is connected. I will unload you system report.
     

    Attached Files:

    Snuffy410, Jul 13, 2018 at 4:13 PM
    #3
  4. Snuffy410

    bassfisher6522 Moderator

    Joined:
    Sep 22, 2014
    Messages:
    1,170
    Likes Received:
    155
    Is this a custom build or an OEM PC?


    It looks like your running a insider version. That said...that might be the issue right there.
     
    bassfisher6522, Jul 13, 2018 at 4:24 PM
    #4
  5. Snuffy410

    bassfisher6522 Moderator

    Joined:
    Sep 22, 2014
    Messages:
    1,170
    Likes Received:
    155
    I still need the make/model of capture device. Use CPU-Z or HWiFO64 for system specs.
     
    bassfisher6522, Jul 13, 2018 at 4:27 PM
    #5
  6. Snuffy410

    Snuffy410

    Joined:
    Thursday
    Messages:
    3
    Likes Received:
    0
    Location:
    Lockwood, MT
    This is the capture device: Storite USB 2.0 Video Audio Capture Card Adapter. As for the computer, it is an SYX Ascent MXi7, from ASUSTeK Computer INC. P8H61-M LX2. I sent you the system information the other day.
    I hope this the info that you need.
    Snuffy410
     
    Snuffy410, Jul 14, 2018 at 3:15 PM
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.