SOLVED Accidentally Deleted Bluetooth Device!


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My bluetooth stopped working and I deleted the device from the Device Manager instead of just disabling. Now I cannot find how I can get the device back. I have downloaded and installed the latest drivers.

Its a Dell Inspiron 5567

thanks
 
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Ian

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Hi Perry,

The first thing I'd do is to go back to Device Manager and then click the last button on the toolbar, labelled "Scan for Hardware Changes" on mouseover. This should detect any Bluetooth adaptor you've got installed and likely install the drivers:

Capture.PNG


Just to confirm - it was the Bluetooth adaptor you deleted, not a Bluetooth connected device?

Also, if you go to Settings > Devices, is the "Bluetooth" setting toggled to on?:

2Capture.PNG
 
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Thanks, Ian.

Yes, it was the bluetooth adapter I deleted. I have scanned for hardware changes and nothing was found. And, no toggle switch is even shown on the settings page.

It appears like I have to reinstall the bluetooth adapter and I haven't been able to figure out how to do that.

Perry
 

Ian

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Have you got any "unknown devices" showing up in device manager? It appears that Windows isn't even able to detect the hardware.

Do you have any hotkeys or buttons that enable/disable the bluetooth adaptor on your laptop keyboard? Most do, but I thought they would only control BT within software - however it's worth toggling it to see what happens. I'd also see if you have an option to disable/enable BT within the BIOS. Again, I'm not sure why this would need to be done, but there's no harm in checking considering that it isn't detectable.
 
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Ian has some good advice it would have restored the device had you just uninstalled it. If you had checked a box to uninstall all drivers, you may need to reload those.

The Dell driver site is linked below. Dell will put either an Intel or Killer Wireless W-Fi card in recent devices. If you still have your wireless network adapter you can check which one is available.

Download the correct driver and install from the Dell site. If you get an option to uninstall first, do that.

http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-5567-laptop/drivers

As Ian mentions, if that doesn't work, you might go into the Bios and disable the Bluetooth, reboot and then re-enable. This may be needed because the UEFI Bios will, on occasion, forget a device.
 
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Thanks, both.

I didn't see anything in the BIOS for bluetooth. I did a hard reboot - hold the power button for 15 seconds - and it came back! Bluetooth now shows up in Device Manager and connects to bluetooth speakers.

thanks for your help
 
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Thanks, anyway, Griz!

I don't know where/how to find that level of detail for the bluetooth device.
 
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