Audio out

[yolo]

Eversince I upgraded to Windows 10, i have a problem when connect an audio device such as headphones or speakers, the bass wont play. how can i resolve this issue.

 

[Regedit32]

Hi Yolo,

What computer type are you using — notebook, laptop, desktop?

What is your soundcard? What audio drivers are you using for it?

• Right-click on Start > left-click on Device Manager
• Expand Sound, video and game controllers
  
  You can see here what you have if you are not sure

If you can reply with the information we ought to be able to sort you out.

 

[yolo]

it's a laptop, Lenovo G400 and I don't know my soundcard. i did follow these instructions and the devices listed are as follows:
CAR AUDIO Hands-Free
CAR AUDIO Sterio
Conexant SmartAudio HD
Intel(R) DIsplay Audio

 

[Regedit32]

Hi yolo,

Try the following:

• Right-click on Start then left-click on Device Manager
• In Device Manager. expand Sound, video and game controllers
• Right-click on Conexant SmartAudio HD and select Update Driver Software
• In the window that opens click the second option: Browse my computer for driver software
• A new window will appear. Click the second option here too: Let me pick from a list of device drivers on my computer
  
  Note: Make sure top half of window has no paths mentioned in the box, and that the check box is blank.
  
  Sample image below to show you what I mean
  
  
  
  
  
• Select Conexant SmartAudio HD and when alert box pops up click Yes

Regards,

Regedit32

 

[yolo]

Hi yolo,

Try the following:

• Right-click on Start then left-click on Device Manager
• In Device Manager. expand Sound, video and game controllers
• Right-click on Conexant SmartAudio HD and select Update Driver Software
• In the window that opens click the second option: Browse my computer for driver software
• A new window will appear. Click the second option here too: Let me pick from a list of device drivers on my computer
  
  Note: Make sure top half of window has no paths mentioned in the box, and that the check box is blank.
  
  Sample image below to show you what I mean
  
  View attachment 3080
• Select Conexant SmartAudio HD and when alert box pops up click Yes

Regards,

Regedit32

THANKS A LOT.

 

[Regedit32]

So has the resolved your issue?