Black Screen Camera

[maria norman]

All the function buttons are in place but it is otherwise a black screen. Seen several posts about what to do including uninstall camera app or install new drivers. I am reluctant to allow a third party organisation to install any software. ARE there any Windows remedies?

 

[Ian]

Hi Maria, welcome to the forums.

It'll really help us if you can post your PC specifications - is this a laptop, tablet, desktop etc... Do you have a model number? Is the camera a built-in one or a 3rd party device? The more information you can give us, the better we can help .

There is some more information on how to find out this information here, if you're unsure on model numbers.

 

[maria norman]

All the function buttons are in place but it is otherwise a black screen. Seen several posts about what to do including uninstall camera app or install new drivers. I am reluctant to allow a third party organisation to install any software. ARE there any Windows remedies?

Hi Maria, welcome to the forums.

It'll really help us if you can post your PC specifications - is this a laptop, tablet, desktop etc... Do you have a model number? Is the camera a built-in one or a 3rd party device? The more information you can give us, the better we can help .

There is some more information on how to find out this information here, if you're unsure on model numbers.

It is a linx 10 10 tablet with built in camera

 

[Trouble]

I am reluctant to allow a third party organisation to install any software.

Since your problem involves a very specific issue with a somewhat rare device (manufacturer and model), my suggestion would be to first contact the manufacturer, using their support link / contact customer support and email them

[email protected]

regarding your problem and see what they may have to say about it.
You're probably not the first person with that particular device who is or has experienced the issue.
I downloded their manual to see if there was any troubleshooting procedures or reference to the front or rear facing camera(s) and I wasn't able to find anything at all.