Bluetooth disconects WiFi

[Portal]

Upgraded from 8.1 to Windows 10 on Lenovo laptop. Now as soon as I connect to an external Bluetooth hardware to play music my wifi disconnects - every single time! All Bluetooth and adapter drivers up to date. Any suggestions?

 

[Gideon]

There is not a need for three posts about the same issue. What is your WiFi Hardware?

Please delete your other posts on this matter.

 

[Portal]

Hi, - Sorry new to this - I can't see a delete option on the other posts?

wifi: Qualcom Atheros AR956X Adapter
Virgin Super Hub

Thanks

 

[Gideon]

Hi, - Sorry new to this - I can't see a delete option on the other posts?

wifi: Qualcom Atheros AR956X Adapter
Virgin Super Hub

Thanks

There is one.

 

[Gideon]

http://adamralph.com/2014/01/24/continuously-losing-internet-connectivity-in-windows-8-1/

The above may help. Sorry I do not know that much about Virgin Super Hub but from what I have been reading there are many users having issues with that adapter.

 

[Dan99]

Gideon; This forum only allows a short time to delete. The option is removed quickly. Look at an older post of your own and you can verify that.

 

[Trouble]

Three merged, double posts deleted.

 

[Trouble]

Try changing the wifi channel on your Virgin Super Hub to 12 or 13 see if that makes a difference

 

[Portal]

Thanks for your help.
I can't see any thing on the hub to change channels,

 

[Gideon]

Gideon; This forum only allows a short time to delete. The option is removed quickly. Look at an older post of your own and you can verify that.

I am sure it does.

 

[Trouble]

You have to use the browser interface to make adjustments.
Determine the IP address of your router (default gateway usually) then open a browser and type it into the URL address bar and hit enter.

 

[Portal]

OK - changed router (Virgin super hub) to channel 12 - but no success I'm afraid:

When using Bluetooth to stream music it, within, minutes disconnect the wifi!