Can no longer burn cds with itunes


Joined
Aug 6, 2015
Messages
1
Reaction score
0
Since upgrading, cannot burn cds. Never had a problem before.

Here's the diagnostic report. I do not understand why, in this report, it says I'm running Windows 8 because I'm not.



Microsoft Windows 8 x64 Home Premium Edition (Build 9200)

iTunes 12.2.1.16
QuickTime not available
FairPlay 2.8.29
Apple Application Support 3.2
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.2.1.3
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 4.1.1.53

iTunes Serial Number 00000009E193E71C

Current user is not an administrator.
The current local date and time is 2015-08-05 20:32:59.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.


**** External Plug-ins Information ****

No external plug-ins installed.

Genius ID: a52d078310acbd8f7490e34b12b6ac9e

iPodService 12.2.1.16 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device Service service 3.3.0.0 is currently running.

**** CD/DVD Drive Tests ****

No drivers in LowerFilters.
No drivers in UpperFilters.

D: HL-DT-ST DVDRRW GSA-H20L, Rev S632
Drive is empty.

The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: SONY DVD RW AW-Q170A on CDR media at speed 48X.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top