Chrome and Firefox do not work in Windows 10

[mkloyalka]

After I upgraded my Samsung laptop from Win 8.1 to Win 10, Chrome and Firefox have stopped working. Only the browser EDGE bundled with Win 10 is working. Can somebody suggest how to solve this problem?

 

[davehc]

Reinstall them from the original source in each case. They both work fine. Edge is now the default - as decided by MS, so if you orefer, you must go into the settings and change the default back to the browser of choice.

 

[mkloyalka]

Reinstall them from the original source in each case. They both work fine. Edge is now the default - as decided by MS, so if you orefer, you must go into the settings and change the default back to the browser of choice.

 

[mkloyalka]

I did reinstall both Chrome and Firebox but it didn't help. In fact I did this before I posted my question. I also upgraded my HP laptop to Win 10 and there I had no such issue. Since this issue has arisen in case of my Samsung laptop, could it be a hardware compatibility problem? If so then what is the solution?

 

[davehc]

When you state that they "don't" work, what exactly happens when you try to use them?

I cannot see hardware as being an issue.
Meanwhile, try this.
In Chrome:
Right-click on the Chrome Icon, select "Properties"..
See if it is set to run in compatibility for windows 8, if so, unchecked it.

Do the same in Firefox.

aside. You did "uninstall" before reinstalling?

 

[hTconeM9user]

Have you tried getting them up
Then go to the star button and adding them to your Favourites bar
Then when you want them just click on them.
That is how I have this forum and other windows 10 forum set I am on

 

[Defender01]

Just a thought.
I had a similar problem they worked but very slow.
I found my firewall was the problem now i am using windows Defender everything is much faster.

 

[mkloyalka]

When you state that they "don't" work, what exactly happens when you try to use them?

I cannot see hardware as being an issue.
Meanwhile, try this.
In Chrome:
Right-click on the Chrome Icon, select "Properties"..
See if it is set to run in compatibility for windows 8, if so, unchecked it.

Do the same in Firefox.

aside. You did "uninstall" before reinstalling?

 

[mkloyalka]

I did uninstall before reinstalling.
When I say "don't work" I mean the browsers open but when I try to open any site it says "problem loading page" and that's it.
I tried your suggestion of going to properties and found that the compatibility boxes were already unchecked in both the browsers. I saw an option "Run compatibility troubleshooter" and I clicked on it. It did try to solve the problem but in the end it was unsuccessful.
So I am still stuck with the problem.

 

[brianwall]

So the browser DOES work, just can't connect? So it is your internet connection at fault? Does Edge connect to the web OK?

 

[mkloyalka]

QUOTE="brianwall, post: 17301, member: 723"]So the browser DOES work, just can't connect? So it is your internet connection at fault? Does Edge connect to the web OK?[/QUOTE]

Edge works fine. There is no problem with my internet connection.I am doing all my work through Edge.I am intrigued why Chrome and Firefox do not work in Windows 10 on my Samsung laptop when they're working just fine on my HP laptop also running Windows 10 ?

 

[brianwall]

Seems odd then. Have a look in Event Viewer under Administrator and see if there is anything obvious in there maybe.

 

[davehc]

I been chasing this down.
I was reading on another forum where I live, that the poster could not open cnn.com
I tried this, and found that it doesn't actually exist in that context. Typing CNN.com in the google serach, gave me all the usual alternative for CNN, which in all cases included an addition to the address. They all got me into the site.

Maybe you should try the same thing with the sites you are trying to access??

 

[mkloyalka]

I been chasing this down.
I was reading on another forum where I live, that the poster could not open cnn.com
I tried this, and found that it doesn't actually exist in that context. Typing CNN.com in the google serach, gave me all the usual alternative for CNN, which in all cases included an addition to the address. They all got me into the site.

Maybe you should try the same thing with the sites you are trying to access??

I tried YouTube. Com which opens in EDGE but not in Chrome and Firefox. There are many such examples. Too many to list.

 

[brianwall]

How are you trying to access youtube.com in Firefox - by typing the url in full or from a link somewhere? I ask because if trying from a shortcut or link ending in html then Edge will be used because Edge is the default for html extensions. What you need to do in goto Win10 Settings, and change default apps. First set the default browser to Firefox then scroll down and click on associate file with app. In the long list of file extensions find html and set the default app to Firefox.

If you are indeed typing the full url in the address barof Firefox please confirm.

 

[mkloyalka]

I am typing the full URL in Firefox and my windows settings are as you have asked them to be, but still there is no success.

 

[Trouble]

Open a problem browser and in the URL address bar at the very top (not the search box) type
173.194.219.99
hit enter
Does Google open?
If you type www.google.com in the same place does that open also?

Try opening an admin command prompt and typing
ipconfig /flushdns

 

[stevej66]

nothing works right in windows 10, it is a sorry sack of shite

 

[Trouble]

nothing works right in windows 10, it is a sorry sack of shite

While I'm certain that everyone respects, that you have an opinion, as well as your right to express it, this is a "Help" forum and you are not being very helpful.
After five posts to this forum all of which I think we can assume expresses your dislike for Windows 10, I think we get it. You don't like it..... and I'm OK with that.
Still..... it's not very helpful and would sincerely appreciate if you would make an effort to become more helpful if possible.

 

[mkloyalka]

Open a problem browser and in the URL address bar at the very top (not the search box) type
173.194.219.99
hit enter
Does Google open?
If you type www.google.com in the same place does that open also?

Try opening an admin command prompt and typing
ipconfig /flushdns

Tried all the three options. Nothing worked. The command prompt option displayed the following:
Windows IP Configuration

Successfully flushed the DNS Resolver Cache.