I have a problem where all my Office 2013 documents (word and Excel) disappeared after migrating to Windows 10. Microsoft support just say that they have gone without a trace. Not much support there. Fortunately I have a 99% backup but I now do not trust Windows 10 not to lose more. I think there is a bug in the migration but cannot get the message to Microsoft
Documents (Word & Excel) all missing after migration to Windows10
- Thread starter DavidK
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The upgrade to Windows 10 should not have actually lost anything, assuming the option to keep everything (programs, settings, files) was selected when the upgrade was performed.
You might have a look in C:\Windows.OLD and see if there is anything there, or.....
C:\Users\YourUserName or C:\Users\YourOldUserName
You might have a look in C:\Windows.OLD and see if there is anything there, or.....
C:\Users\YourUserName or C:\Users\YourOldUserName
All checked by me and also Microsoft with remote access. Pictures, scans etc all OK but all Word and Excel files gone without a trace. Because I have a 99% backup available I am not going to waste any more time on this but something is not working on the upgrade program and people need to be aware to backup their data. I am trying to get MS to take it seriously and look into it but not sure they are really taking the problem on board.