Ethernet connection says no internet access after every restart. how to solve?

[Shamsuddin Faisal]

I am using an Ethernet connection. It runs well. But after using few days I am facing a problem. I can discover other PCs of the same router and some of them are using internet. But my PC says no internet access. After having reset my windows i got the problem fixed. Then the next day i faced same problem and fixed in same way. How to get rid out of it?

 

[Wolfie]

Hi Shamsuddin Faisal,

what type of router (make/model) are you connecting to and do you have other devices running from it?.

Also, if you know the make of your ethernet adapter, you may find new drivers on the manufacturers website which you could also try.

Broadcom website requires a login!:

https://www.broadcom.com/support/

 

[Shamsuddin Faisal]

I don't know whats the name of router. I don't have physical access to it as it is a property of the service provider. I think there is no problem with the router. Each time i start my pc it says no internet access. But for the 1st time use after install windows or after resetting windows i can access internet.

 

[Wolfie]

Okay, what about the ethernet card (LAN card) installed on your PC?, you can find out what the device name is by following the steps:

System Settings > Devices > Related settings (on the top right of page) > Device Manager > Network adapters: Is there a yellow exclamation mark showing anywhere in the hardware list?.

 

[Shamsuddin Faisal]

here

 

[Wolfie]

Hi,

download the Windows 10 drivers from here and install them, it might fix your ptoblem?:

http://realtek-download.com/realtek-pcie-gbe-family-controller/

 

[Shamsuddin Faisal]

Hi,

download the Windows 10 drivers from here and install them, it might fix your ptoblem?:

http://realtek-download.com/realtek-pcie-gbe-family-controller/

I already have this

 

[Trouble]

You may want to try the Microsoft Update Catalog and see if their driver works better for you.
http://www.catalog.update.microsoft.com/Search.aspx?q=PCI\VEN_10EC&DEV_8168&SUBSYS_75921462&REV_03
IF the link above doesn't work for you then try copying and pasting the following into the URL address bar of Internet Explorer or Edge

http://www.catalog.update.microsoft.com/Search.aspx?q=PCI%5cVEN_10EC%26DEV_8168%26SUBSYS_75921462%26REV_03

Click the header for column "Last Updated" so as to get the latest version at the top.
7/14/2016 10.10.714.2016 391 KB should be the 64bit driver
7/14/2016 10.10.714.2016 359 KB should be the 32 bit driver
Usually the slightly larger of the two driver versions available is the 64 bit version