I need help with windows 10


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I have a brand new PC and a windows 10 PRO. But I have the screen flicker on me when i do anything and i cant ever play games because the game freezes every 5 sec then 2 sec back to normal then again freeze and screen goes black. I have all of the latest drivers updated and windows driver. Please help me! Thank you!
 
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How brand new is it? Usually the vendor supports the Operating System for 30, 60 or 90 days. Most carry a hardware warranty for a year. I'd get the dealer involved if you're inside one of those time frames.
 
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Press the Windows key + R. In the box, , type winver. Post the result here.
 
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Regardless of which version of Windows 10, crashes and freezes are unacceptable on a new machine. I would contact the vendors support before doing anything.
 
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Yes. So-called "guarantees" are carefully written, often to confuse the buyer.. Installing one of the more massive upgrades could easily ruin the guarantee.
 
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What make and model PC/Laptop is it?, if we know that; we can check to see if that particular model has a history!. :confused:
 

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