INPUT NOT SUPPORT

[Marina]

Hi to all,

I have connected Acer laptop (windows 10) with additional screen using VGA to HDMI cable, additional screen (AOC monitor) is working but I have message "input not support" on it flying all around the screen. Could someone please help me to get rid off this annoying message?

 

[Wolfie]

Hi Marina,

shut your laptop down and then look for the menu button on the monitor and then the reset function, then restart your computer!.

 

[Wolfie]

I also forgot to mention, look along the "F Keys" of your laptop and look for a double monitor symbol, then press the FN key and that particular button and a menu should pop up on the right of the screen and make your selection accordingly!.

Also, watch a video at the following link.

How to use multiple monitors in Windows 10 (microsoft.com)

 

[Marina]

Hi Marina,

shut your laptop down and then look for the menu button on the monitor and then the reset function, then restart your computer!.

AOC model is E2070Swn there is just one power button. I dont get how can I reset it.

 

[Wolfie]

There might/should be a menu button under the bottom bevel, run your finger underneath and feel for it, it might also be a sensor touch menu which is barely visible like it is on my monitor, use a torch or lamp and take a look!.

 

[bassfisher6522]

I would start with the cable. Does the laptop have an HDMI port. If so, use an HDMI to HDMI cable.

 

[Marina]

There might/should be a menu button under the bottom bevel, run your finger underneath and feel for it, it might also be a sensor touch menu which is barely visible like it is on my monitor, use a torch or lamp and take a look!.

There is still only one button. In manual it says When Power on, press button to do auto configure. Still could not resolve my problem.

 

[Marina]

I would start with the cable. Does the laptop have an HDMI port. If so, use an HDMI to HDMI cable.

Laptop have HMDI but AOC monitor have only VGA.

 

[Wolfie]

Hi Marina,

did you install any support software?.

See page 37 (troubleshoot) at the following link, I assume it is the correct model?.

20200426-104218-6309.pdf (aocmonitorap.com)

 

[Marina]

Hi Marina,

did you install any support software?.

See page 37 (troubleshoot) at the following link, I assume it is the correct model?.

20200426-104218-6309.pdf (aocmonitorap.com)

 

[Marina]

I dont have any support software. Thank you for your help. Everything seems so pointless...
I can not properly connect screen to windows 10,windows mail is printing email in small letters in left corner which seems not to be fixable as well. I am done with windows software.

 

[Wolfie]

Hi Marina,

are you running the latest version of Win 10?, that might help somewhat?.

(1) How to upgrade Windows 10 to the latest version | Windows 10 Forums