No Internet accesss

[Wu Jia Jin]

I recently updated my computer to Windows 10. It can connect to my WIFI but it has no internet access and it says 'limited' help please

 

[Trouble]

If you open a command prompt and type
ipconfig /all
and hit enter
On the problem machine what do you see for
IP address, Subnet Mask, Default Gateway and DNS server addresses.

 

[Wu Jia Jin]

Description : Microsoft hosted network virtual adpater
Physical address: 5E-E9-D3-8A-EB-67
Dhcp enabled- yes
Autoconfiguration enabled - yes

Wireless lan adapter wireless network connection
Media state : media connected
Description: dell wireless 1702 802.11b |g | n
Physical address - 7C- E9- D3- 8A - EB - 67
Dhcp enabled: yes
Autoconfiguration : yes

 

[Trouble]

It appears that you have cropped the results as there is nothing showing with respect to an
IP Address
Subnet Mask
Default Gateway
DNS Server(s) address

go to Dell Support
http://www.dell.com/support/home/us/en/04#technical-support
Plug in your service tag number and
Download and install the latest driver they have available for that specific wireless card ( if not Windows 10 then hopefully something for Windows 8 at least)