SOLVED Problems booting HDD / win10 install problems

Joined
Dec 18, 2015
Messages
2
Reaction score
0
Hi
Sorry about the long description, but want to make sure I haven’t missed any detail along the process and to inform people which alternatives have been tried. This is also posted on tenforums in case you already read it there.

I have been experiencing a lot of problems with the win10 installation. After a lot of work I managed to fix my main computer (was probably dells fault (network drivers)), but when helping my step dad with his laptop I can’t seem to get it up and running.

The laptop is a «Toshiba Satellite L750 – 1T9» with win7 pre installed.

He tried updating to win10, but when the wifi didnt work in win10 he (not being technical) decided to restore it to win7. This recovery failed and after this, the computer got stuck in a install win 10 loop. He then asked me for help to recover his files and to try to get windows up and running. I managed to recover the files with a HDD docking, and from there on it has just been problem after problem.
I first tried using the repair / install win10 / boot(F12 startup), but the computer just kept giving the blue screen with the «installation failed, need to restart» or something like that no matter what option I chose. I thought there might be a problem with the installation file so I tired formatting the disk and install win10 form an usb-device (formatted) with the iso file provided from Microsoft (by using the media creation tool), but his solution led to the same result(loop). I than tried connecting the hdd to a computer with docking again and wiping all partitions visible, in case some old files were disturbing the installation. Still the same loop result.

A couple of weeks later (yesterday), I tried to attack the problem from a new angle, and switched the HDD’s from my laptop to my step dads Toshiba. The Toshiba (at this point with my functioning win10 dell HDD) gave me the «Checking media(failed)» message, than showed the dell logo(startup) but failed to start win10.
I than tried to installing win10 on the Toshiba HDD(formatted again) from my main(dell) laptop by using a new USB-stick with a freshly downloaded iso file. This didn’t work at first, but after deleting all partions of the HDD and making new ones, the installation process worked just fine, and windows was running smoothly, without any problems.
I than tried switching back the HDD’s, but the Toshiba still would not launch windows, even tho it had worked perfectly fine on the dell. When I start the Toshiba it gives me the “For artheros Ethernet controller….. check cable connection…..no bootable device” message (tries booting from network card). My first thought was that the boot order was switched up so I went in to startup settings menu (F2 on startup) but the order was fine (1.hdd, 2.ODD, 3.Network). I also tried setting settings to default, connecting Ethernet cable, changing settings etc, but it still tries booting from network, and does not boot from hdd (tried re-insering it), and this is where I am at atm. I have tried hitting 0, esc, etc on startup (to start Toshiba software), but it just makes the computer beep without anything else happening.

I also tried downloading win7 iso file, but this required serial, and when entering the key I get a message saying that my serial is for a fabric installed version of win7 and that I have to contact them(Toshiba) for installation cd. Have not went any further in trying to obtain/install win7.
Have been searching the web for several hours, but cannot seem to find the cause/solution.
As mentioned above I know the HDD is functioning since I inserted it in my dell, installed win10 and ran it without problems, but the Toshiba no won’t even read it, goes straight to network boot.

Any ideas on what might cause this / how I can fix it or what I can try to get windows up and running with another alternative?
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,417
Reaction score
2,320
Hello and welcome to the forum.
Checking here http://support.toshiba.com/support/modelHome?freeText=L750
I can't seem to find anything on something called an L750 - 1T9. Can you confirm and or clarify
It's possible that if it is a newer laptop, the installation media needs to be configured to support UEFI / GPT
In which case use Rufus http://rufus.akeo.ie/
and follow these

Rufus.JPG
 
Joined
Oct 1, 2014
Messages
2,334
Reaction score
358
It would be fairly safe to assume a system which had Windows 7 preinstalled was using the Legacy configuration. Since we don't know anything about the Dell, it may be using a different configuration.

Did you Stepdad "rollback" to Windows 7 from Windows 10 or did he use some OEM process? It is hard to determine the condition of the laptop. Multiple starts may help by starting the recovery process, and start by shutting the system completely down prior to booting. I might take three failed boot attempts before the recovery process kicks in, if it even is available after the attempt to return to Windows 7.

If you have wiped the drive you don't need to recreate partitions to reinstall. The install will create the partitions it needs in the unallocated space you give it.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top