Problems to automatically transfer files from my scanner to a shared folder on my laptop.

[Hans Goosen]

My situation:


I own a latop Acer Aspire Ethos (8951G) on which I migrated Windows7 Home to Windows 10. Everything looked OK until I found out that the scans I make with my Ricoh MPC3000, are not placed in my shared directory on my laptop. Ricoh shows: file transfer not successful.


I watched my Windows security log book:


Er is een account aangemeld.


Onderwerp:

Beveiligings-id: NULL SID

Accountnaam: -

Accountdomein: -

Aanmeldings-id: : 0x0


Aanmeldingsgegevens:

Aanmeldingstype

3

Beperkte beheermodus: -

Virtueel account: Nee

Verhoogd token: Nee


Imitatieniveau: Imitatie


Nieuwe aanmelding:

Beveiligings-id: HansGoosen-PC\scanner-ricoh

Accountnaam: scanner-ricoh

Accountdomein: HansGoosen-PC

Aanmeldings-id: 0xF62DBE

Gekoppelde aanmeldings-id: 0x0

Netwerkaccountnaam: -

Netwerkaccountdomein: -

Aanmeldings-GUID: {00000000-0000-0000-0000-000000000000}


Procesgegevens:

Proces-id: 0x0

Naam proces: -


Netwerkgegevens:

Naam van werkstation: RNPC23228

Netwerkadres van bron: 192.168.1.50

Poort van bron: 65435


Gedetailleerde authenticatiegegevens:

Aanmeldingsproces: NtLmSsp

Authenticatiepakket: NTLM

Doorgezette services: -

Pakketnaam (alleen NTLM): NTLM V1

Sleutellengte: 128


With the following details:

+

System


-

Provider


[ Name]

Microsoft-Windows-Security-Auditing


[ Guid]

{54849625-5478-4994-A5BA-3E3B0328C30D}


EventID

4624


Version

2


Level

0


Task

12544


Opcode

0


Keywords

0x8020000000000000


-

TimeCreated


[ SystemTime]

2016-02-03T15:40:07.769416300Z


EventRecordID

7827


-

Correlation


[ ActivityID]

{7718783B-5E8E-0006-4A78-18778E5ED101}


-

Execution


[ ProcessID]

1928


[ ThreadID]

7576


Channel

Security


Computer

HansGoosen-PC


Security


-

EventData


SubjectUserSid

S-1-0-0


SubjectUserName

-


SubjectDomainName

-


SubjectLogonId

0x0


TargetUserSid

S-1-5-21-2399486583-1100445512-426617512-1005


TargetUserName

scanner-ricoh


TargetDomainName

HansGoosen-PC


TargetLogonId

0xf62dbe


LogonType

3


LogonProcessName

NtLmSsp


AuthenticationPackageName

NTLM


WorkstationName

RNPC23228


LogonGuid

{00000000-0000-0000-0000-000000000000}


TransmittedServices

-


LmPackageName

NTLM V1


KeyLength

128


ProcessId

0x0


ProcessName

-


IpAddress

192.168.1.50


IpPort

65435


ImpersonationLevel

%%1833


RestrictedAdminMode

-


TargetOutboundUserName

-


TargetOutboundDomainName

-


VirtualAccount

%%1843


TargetLinkedLogonId

0x0


ElevatedToken

%%1843


The previous informating regards tot he log on (aanmelding) of the Ricoh-machine.





The next entry is about the disconnection of the Ricoh:



Er is een account afgemeld.


Onderwerp:

Beveiligings-id: HansGoosen-PC\scanner-ricoh

Accountnaam: scanner-ricoh

Accountdomein: HansGoosen-PC

Aanmeldings-id: 0xF62DBE


Aanmeldingstype: 3


Met de details:


-

System


-

Provider


[ Name]

Microsoft-Windows-Security-Auditing


[ Guid]

{54849625-5478-4994-A5BA-3E3B0328C30D}


EventID

4634


Version

0


Level

0


Task

12545


Opcode

0


Keywords

0x8020000000000000


-

TimeCreated


[ SystemTime]

2016-02-03T15:40:07.777958500Z


EventRecordID

7828


Correlation


-

Execution


[ ProcessID]

1928


[ ThreadID]

10420


Channel

Security


Computer

HansGoosen-PC


Security


-

EventData


TargetUserSid

S-1-5-21-2399486583-1100445512-426617512-1005


TargetUserName

scanner-ricoh


TargetDomainName

HansGoosen-PC


TargetLogonId

0xf62dbe


LogonType

3



The Ricoh MPC3000 uses the SMB-protocol for file transfer.


I already found many threads/solutions via Google but nothing helped so far.



It is strange that the connection TEST on the Ricoh is showing: the connection is OK! While the file is not being transferred when I make a scan……


Who is able to help me out ?

 

[Trouble]

First check the shared folder's properties.
Sharing tab, permissions, full control to everyone.
Security tab, you could add the everyone group, with full control, or......
IF you know the specific account name the Ricoh is attempting to use you could add it explicitly.
Check how the Ricoh is pointing at the container....
IF it is using an IP address as in
\\192.168.1.222\Scans
It may have changed since the upgrade.
Likewise if it using a UNC as in
\\MyLaptop\Scans
Confirm that the during the upgrade you did not change the Computer's NetBIOS name or the name of the Shared Folder.