Stuck On Build 17711

Discussion in 'Windows Insider' started by Greeny173, Jul 8, 2018.

  1. Greeny173

    Greeny173

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    When I attempt to update to 17711, I get up to 52% and the this message pops up. ""Windows could not configure one or more components. To install Windows, restart the computer and then restart the installation." Would greatly appreciate some help in getting past this.
     
    Greeny173, Jul 8, 2018
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  2. Greeny173

    Clintlgm

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    Sounds like your current version has issues preventing you from installing
    from an Admin command prompt. Run them one at a time don't get impatient some of these tools will take a long time to make the repairs needed.
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
    Dism /Online /Cleanup-Image /StartComponentCleanup
    SFC /scannow
    chkdsk C: /f Rebooot to run
     
    Clintlgm, Jul 9, 2018 at 11:41 PM
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  3. Greeny173

    Greeny173

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    Clintlgm, I appreciate your assistance on attempting to help clear up my issues, but after performing all the steps and rebooting, it stills comes up with the windows message. Back to the old drawing board.
     
    Greeny173, Jul 10, 2018 at 7:12 PM
    #3
  4. Greeny173

    Greeny173

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    New Window Insiders Build 17713 downloaded and attempted install but got the same message as previously posted in my messages above. Gets to 52-53% then gives the message, rolls everything back that was attempted to install and reboots to 17692. Was really hoping that this would do a good install to keep me current.
     
    Greeny173, Jul 12, 2018 at 8:43 PM
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  5. Greeny173

    Tim Locke

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    As usual the new Insider build ( 17713) worked fine for me. But nothing inside it that was even worth testing I thought...as I don't use Edge.
     
    Tim Locke, Jul 13, 2018 at 7:52 PM
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  6. Greeny173

    Alldn

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    My 17711 build keeps asking for a reboot, but no update occurs during or after the reboot. It appears I'm stuck on not being able to complete the install. Any help would be welcome.

    I completed all the steps listed above with no results.

    Thanks.
     
    Alldn, Jul 14, 2018 at 7:54 PM
    #6
  7. Greeny173

    Clintlgm

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    You'll have to look at your hardware and software drivers you may have something that is not compatible ensure all your hardware drivers are up to date. I haven't found software to prevent an upgrade but that doesn't mean it can't. I assume you have plenty of disk space?
     
    Clintlgm, Jul 14, 2018 at 8:35 PM
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  8. Greeny173

    Trouble Noob Whisperer Moderator

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    You might want to reduce the computer to only the basics. USB connected mouse, USB connected keyboard and a single standard monitor.
    You might also want to get rid of any possible bad or corrupt remnants of previous downloads.
    Empty the Windows.OLD folder as well as the contents of the C:\Windows\SoftwareDistribution folder and try your luck again.
     
    Trouble, Jul 14, 2018 at 9:17 PM
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