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- Feb 28, 2017
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I have an Asus laptop that came with Windows 8. I upgraded free to Windows 10 when it first became available. My laptop has been running slow lately. So I backed all my files up to an external hard drive and used the factory windows 10 reset feature. I reset all files and all disks. It ran threw the reset and came to a page that said "Some of your files were unable to be reset. If you intend to recycle this computer you may want to run reset again. Please click ok to continue."
Now my laptop is stuck on the loading/boot screen. It opens with Asus Republic of gaming icon and the circle loading. The ROG symbol goes away and now it just stays with a blank screen and the loading icon forever. I let it sit for about 6 hours and nothing happened. I attempted to reboot and same thing. I have tried to go into BIOS and no effect. Attached is a picture of the screen it stays on.
Specs
Asus ROG 4800
Intel i7 4700
Ram: 13 gigs
1 TB hard drive
Video: GTX 770
Now my laptop is stuck on the loading/boot screen. It opens with Asus Republic of gaming icon and the circle loading. The ROG symbol goes away and now it just stays with a blank screen and the loading icon forever. I let it sit for about 6 hours and nothing happened. I attempted to reboot and same thing. I have tried to go into BIOS and no effect. Attached is a picture of the screen it stays on.
Specs
Asus ROG 4800
Intel i7 4700
Ram: 13 gigs
1 TB hard drive
Video: GTX 770
Attachments
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