Win 10 boot issue...help!

[timmeh09]

Hi everyone,

My Acer laptop crashed from a BSOD and I'm no longer able to boot into Win 10, I suspect it was a recent Win 10 update but cannot be 100% sure. These are the things I've attempted to troubleshoot my laptop.

- Attempted to use Win 10 self fix service, system restore etc. but none of the features are working.
- Downloaded Win 10 onto USB boot drive and booted through USB drive and was able to access command prompt.
- Followed rebuild BCD procedure and typed Bootrec /rebuildbcd and got "Total identified Windows installations: 0"
- Typed attrib c:\boot\bcd -h -r -s and "ren c:\boot\bcd bcd.old – got "File not found – C:\boot\bcd"
- Google told me to try bcdedit /export c:\bcdbackup and I got "Operations has failed"
- Tried the safe boot command bcdedit /set {default} safeboot minimal and got "The boot configuration data store could not be opened"
- I checked Diskpart > list volume and my SSD is not showing up but only the USB drive.
- Tried to do a new Win 10 installation via the USB drive but it cannot pickup the SSD. I double checked in BIOS and I can see my SSD is still there.

Any steps I can try before I have to resort doing a clean format of the SSD.

Thanks all in advance!

 

[Trouble]

Hello and welcome to the forum.

I suspect it was a recent Win 10 update but cannot be 100% sure.

You're not alone.
Although it seems to be very limited, some users are reporting that KB4549951 might be the culprit
AND
Some have reported minimal success uninstalling it.

Windows 10 KB4549951 update fails to install, causes BSODs

The Windows 10 KB4549951 cumulative update is reportedly failing to install and is causing blue screens of death (BSOD) after installation reboots, among other issues, according to user reports.

www.bleepingcomputer.com

Worth a read.

Keep us posted on your experience with this problem.
Thanks