After the May10 update of Win10 with APRIL2018 release, the scanner on my DELL B1265BFW printer is whacked. That is, it will attempt to scan but after "connecting to PC" it gets a DONE signal from PC before it turns on the sheet feeder and completes the scan. Net result: NO SCAN in PC.
Win10 Upgrade Kills Dell Scanner
- Thread starter yen2ken
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bassfisher6522
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Uninstall the printer driver software package. Make sure that the printer is turned off and the usb cable is unplugged. Then reinstall the driver software package. If you still have the install media use that or download a fresh copy from Dell.