Hi Everyone,
I've upgraded from Windows 7 to Windows 10.
There are two problems I have, one more critical than the other.
1. Settings won't open. From the start menu, from the control panel, from the new notifications menu, from the keyboard shortcut "windows key" + I. The window flashes up on the screen for half a second and then disappears. I've tried every different way of opening it and have rebooted multiple times but nothing works. Any ideas?
2. The sound doesn't work when I plug I headphones. I've tried it with multiple pairs of headphones that all work fine with other equipment and they worked on the same laptop 12 hours earlier when it was still on Windows 7. When you unplug the headphones the sound goes on nice and loud, when you plug them in it dies. Any ideas?
I'm a competent and experienced PC user, but I'm not incredibly technical and I'm fearful of doing anything more without guidance.
Thanks in advance for any help.
I've upgraded from Windows 7 to Windows 10.
There are two problems I have, one more critical than the other.
1. Settings won't open. From the start menu, from the control panel, from the new notifications menu, from the keyboard shortcut "windows key" + I. The window flashes up on the screen for half a second and then disappears. I've tried every different way of opening it and have rebooted multiple times but nothing works. Any ideas?
2. The sound doesn't work when I plug I headphones. I've tried it with multiple pairs of headphones that all work fine with other equipment and they worked on the same laptop 12 hours earlier when it was still on Windows 7. When you unplug the headphones the sound goes on nice and loud, when you plug them in it dies. Any ideas?
I'm a competent and experienced PC user, but I'm not incredibly technical and I'm fearful of doing anything more without guidance.
Thanks in advance for any help.