Firstly, are you sure that you have a 'Qualcom Atheros AR5B22' in your Acer Aspire V3-371 and its a Bluetooth/WiFi combined device? As the Acer Aspire V3-371 comes with an 'Intel Dual Band Wireless-AC 7265 (a/b/g/h/n/ac), Bluetooth 4.0' because that should not be happening! The Bluetooth/WiFi device that I have changed into my 'Acer Aspire 5750/2414' is the 'Qualcom Atheros AR9462-AR5B22 WLAN 2.4G & 5G + Bluetooth 4.0 Mini PCIe Card' (see attached pic) as my laptop came standard with a 'Qualcom Atheros WiFi 2.4G' only and no Bluetooth.
Ok, to check all this and make sure, do the following steppes:
1. To check and make certain that your Bluetooth works or you have got a 'Bluetooth' go to 'Device Manager' and see Bluetooth (if its not shown, then do step 3 & 4, if it still does not show 'Bluetooth' in your 'Device Manager' then you don't have a WiFi/Bluetooth combined card or its not working.
2. Uninstall the Bluetooth driver first (from Device Manager) by right clicking on the Bluetooth>Bluetooth USB Module then 'Uninstall device'.
3. Use this workaround method, which is much easier and should work: download the Bluetooth Win-8.1 v18.104.22.1684 from this link, make sure that you use the 'Download driver AR9462/22.214.171.1244' the lime green download link from that site:
4. Then unzip it, and click the install.ini file, within this folder (the Win-8.1 v126.96.36.1994) which installs the driver automatically, its much easier to install, as it will also install and execute a folder in your ‘Task Bar’ called 'Bluetooth Devices'. See if that is done by going to the ‘Task Bar’ left bottom corner of your screen.
5. After this, update the old (Win-8.1 v188.8.131.524) driver with the new Win-10 Bluetooth driver v10.0.3.14 - 12/03/2018 (that you have already downloaded) through 'Device Manager>Update driver.
6. If the above does not work then also see this link for older drivers (Win 7 & 8) for your Acer Aspire V3-471 as the drivers I have listed are the latest and they are specifically designed for Win-10:
This should work for you, its very simple and easy lol if it does not then, you either have a faulty Bluetooth card section or your card is not a 'Qualcom Atheros AR9462-AR5B22'. Or you should uninstall all WiFi and Bluetooth drivers and reboot your computer then, reinstall them as a fresh install and see what happens as my instructions should work perfectly with all the scenarios that I have suggested, as I can't help you any further if it does not work and there must be some other factors involved that i can't diagnose without seeing your laptop.
i tried uninstall all WiFi and Bluetooth drivers and reboot my PC
i tried to install every driver here
Do I have to change the card?
With the same version you have
Yes it seems like your problem is hardware and your card is faulty! The card that you have shown me is the same as mine, they are both an Atheros: AR5B22, Model: AR5B22 and if you look at the bottom where the pins are they both have the markings of WB222 / 250-02062-70 so these cards are exactly the same. These cards are both 'WiFi & BT 4.0' cards, so it should work with the drivers and the instructions that I've given you, it works for me perfectly and this card is excellent both in 5G WiFi and Bluetooth, it has great connectivity. I'm enclosing a photo of how my card is connected in my laptop (the black lead is connected to the left pin and the white to the right) make sure that your connection is the same and photos of the exact card that I have. If the drivers don't work then your card must be faulty, buy a new one (from ebay) as they are very cheap like $12.00 Australian that I paid for mine. Hope this helps.
That what make me sure that my card is faulty
But if I bought a card with better specifications and features
Do you think it will work on my ACER?
If yes, what do you suggest
If the answer is no, I will change it with the same type
I do not know how to thank you for your time and effort with me
But thank you very very much
DONE. An order has been made
The worst thing is the delivery date is from October 12 to November 2, to Saudi Arabia
When I receive it I will tell you if it works or not
Also as an additional thing(s) that you could do is, what is the specs of your Acer V3-471? Is it a V3-471 or is it a V3-471G? Give me the exact specs as you could improve the performance of this laptop by changing the CPU, HDD and RAM as you could have a really quick and efficient upgrade to your laptop 9which I've done to my Aspire 5750/2414) that will have no problems with Windows 10 Home or Pro 64bit. As the standard Acer V3-471 came with an Intel Core i3-2348M (which is pretty slow and inefficient) that can be upgraded to either an Intel Core i5-2540M 2 core 4 thread or an Intel Core i7-2760QM 4 core 8 thread CPU (you can purchase these on ebay also) and then if you are running 4Gb RAM you can increase this to 8GB and also change your spinner type HDD 500GB to an SSD e.g. Samsung EVO 500GB SSD which will make your laptop 100% faster and more efficient.
Yeah that happened to me also, anything from China takes ages to be delivered even here to Australia. But, that should solve your problems with the Bluetooth and WLAN and as I've written also, that your laptop can be improved if you are a 'Do It Yourself' guy 'HUSSAM' with what I've listed in my other post.
my laptop is ACER V3-471G
CPU : Intel Core i5-2450M 2.50 GHz (i think it's second generation)
RAM was : 4 DDR3
RAM now : Add 4 DDR3 - Total 8 DDR3
HDD 500 GB
In fact I have read an comment for you talking about upgrading, I liked it.
It makes me think hard about changing the hard disk from HDD to SDD
I know it will change the device completely
But how do you change the CPU because I want to change the CPU from the second generation to the last generation , Is this possible?
The card that I've shown you in the photos on my Acer Aspire 5750/2414 laptop is the best card for your Acer Aspir V3-471 laptop, there is no such thing as 'better specifications' as these cards are both exactly the same and are of the same specs and quality, the one that I'm suggesting is a 'WiFi 2.4G & 5G and Bluetooth 4.0' card to replace the one that is faulty in your laptop and is of better quality! Here is a link to ebay Australia site but this card is from China so they will send it to you wherever you are located and you can purchase this card for AU$13.59 (which I don't know how much it is where you are?) and its the exact one that I have in my laptop, the link is:
You should have no problems with this card and you will enjoy great WiFi and Bluetooth. Cheers
I know I am late to the party but have you tried the function keys (FN + F3) which enable/disable communications devices like WiFi and BT?. This may vary from model to model!.
Driver & manuals available from this link:
I hope it helps.
I received the new chips
But that didn't work, same old chips
I can't find BT ):
I have an old HP Probook 4530s, its WLan is working perfect but its bluetooth is not working, totally off. Can any one recommned my any driver for this or i had to get it replaced ?
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.
|Washed out colors on Windows 10 when connecting/removing USB or bluetooth device||7|
|Bluetooth problem windows 10||7|
|Trekstor Surfbook W2 WiFi/WLAN Driver/Treiber Fix Problem||10|
|SOLVED Atheros Wlan chip shuts down||10|
|SOLVED Can't access internet through either LAN or WLAN connection||11|
|WLAN AutoConfig Error 4003||5|
|WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.||13|
|DELL WLAN + Bluetooth driver is not installing||30|