Adobe Digital Editions stopped working

Discussion in 'General Discussion' started by DAS, Feb 4, 2018.

  1. DAS

    DAS

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    Can anyone help with Adobe digital editions?
    It stopped working
     
    DAS, Feb 4, 2018
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  2. DAS

    Wolfie

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    Wolfie, Feb 5, 2018
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  3. DAS

    DAS

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    DAS, Feb 5, 2018
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  4. DAS

    Trouble Noob Whisperer Moderator

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    Are you getting any error messages regarding licenses or registration??

    I haven't used it for years since switching from Nook to Kindle but.....
    I just installed it on my Windows 10 machine (latest build / version)
    Registered this machine with my Adobe account.
    Downloaded an epub book from my library and
    I can read it without any problem.

    Capture.PNG

    Make sure you have downloaded and installed the latest version of Adobe Digital Edition 4.5.7.181275
     
    Trouble, Feb 5, 2018
    #4
  5. DAS

    DAS

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    My ADE used to look like the screen shot you have posted. I get the ribbon - but rest of page is blank and does not show my bookshelf or any new downloads. Help.
     
    DAS, Feb 6, 2018
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  6. DAS

    DAS

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    I do not get any error messages. Shows my laptop is authorized.
     
    DAS, Feb 6, 2018
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  7. DAS

    Wolfie

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    Wolfie, Feb 7, 2018
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  8. DAS

    DAS

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    DAS, Feb 7, 2018
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  9. DAS

    Trouble Noob Whisperer Moderator

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    What happens if you go to "My Digital Editions" and right click one of your .epub files and choose "Open with" and then select ADE from the list??
    Do you get an error?
    Can you open the "Welcome.epub" file in either ADE or Microsoft Edge?
     
    Trouble, Feb 7, 2018
    #9
  10. DAS

    DAS

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    the ADE window opens with the ribbon but a blank screen. My bookshelf with 50 plus books is a blank. New books I tried to download from my Library will not open. When I try to 'open' ADE it sometimes crashes.
     
    DAS, Feb 7, 2018
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  11. DAS

    DAS

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    Below is screenshot of ADE when I open.
    Screenshot (3).png
     
    DAS, Feb 8, 2018
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  12. DAS

    Henly

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    Help!! Same issues with mine. Updated to Windows 10. Since then, Adobe Digital doesn't respond. I've restarted the laptop, uninstalled and reinstalled Adobe, cleared the browsing history, deleted all the books from Adobe but they keep re-appearing. Tried to load up the .acsm version from my download files to Kobo and I can't read them and even the book I finished reading earlier this week can't be opened. When I try to delete books from Kobo (Aura H2O Edition 2), the kobo seems to turn off and then on again. Can't do anything! I'm ready to return the Kobo!! Anyone out there who knows how to fix this? I tried using a different port on the laptop, doesn't work. Kobo is less than 3 months old.
     
    Henly, Jul 19, 2018
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  13. DAS

    iisaphd

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    This is going to sound weird, but it worked for me... Go to the folder where you installed ADE. Select the folder, ctrl-c and ctrl-v to copy and paste a copy of it. Launch ADE from the copied directory. For me, this usually works for a couple of months and then I have to repeat the process.
     
    iisaphd, Nov 29, 2018
    #13
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