Finally! Today, 1/7/2016, I received an email from Incredimail with a file to fix the problem. IT WORKED! I am so happy because I was going nuts trying to survive without the program. Nothing else works as well as Incredimail..I'm heartsick!...as I just lost my favorite email provider, IncrediMail because tech help tells me it has some compatibility issues with Windows 10! ... Can ANYone tell me how to get my IncrediMail to function again?!! ... It will receive incoming mail...but won't allow me to open it! ... I've tried uninstalling IncrediMail (which I've had for 23 years!) and re-installing it...but get the same error message: "IncrediMail has encountered a problem and needs to close." I'm heartsick...as all those other "blah" email providers simply have no personality...after IncrediMail!...with all its pictures, emoticons and such! Please help! Anyone!
I hope it continues to work smoothly. Look for the link from Incredimail. : just download it, then reinstall Incredimail. There's nothing else to do.