SOLVED Problem with W10 Photos app


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Hi team can you help please?
When using the W10 app Photos to import pictures from any source no thumbnails are showing. So I am not able to decide which pictures to import. The boxes appear with a blue line around the box but no thumbnail picture to see. I have looked in the settings but there is no option to switch on or off the thumbnails. I am able to import but I then have to delete which ones I do not want.

Thank you,
Michael.
 
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Hi Michael,

open Explorer > View > Options > Change folder and search options > View > Always show icons, never thumbnails (Remove tick > Apply:

folder view.JPG
 
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Hi Wolfie, thanks for your quick response. But sad to say my folder options are the same as yours with no tick in the box. I had looked at this before from a suggestion elsewhere. Annoyingly all my photo folders I have the thumbnails. It is only when I use the Photos app from W10 it shows how many to import but there are no images? I can remember before seeing them. I wonder if a W10 update has changed the app?
Regards, Michael.
 
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HI Michael,

I am running ver 1703 fully updated and it is working here, are you absolutely positive that the tick is out before clicking on apply?. :)

Do you have the latest version of W10 installed?:
Yes 1703

Yup def no tick in the box. Is there a way of re-installing Photos? I can live with it but it is a pain as I like the app very much. It sorts out my pictures better than anything else. I have noticed I have advanced settings for the app in settings but it will delete any date and preferences including sign in details. What do you think?

Michael.
 
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Yup def no tick in the box. Is there a way of re-installing Photos? I can live with it but it is a pain as I like the app very much. It sorts out my pictures better than anything else.

I have the latest version 1703
 
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Joined
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Have manage to sort it. It was quite simple really.

All setting/apps & features/photos/ advanced options/ reset

Many thanks for your help,

Regards, Michael.
 

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