This is an AIO - always plugged in
same issue, brand new ASUS GW 551, running windows 10 home. I have check and changed and recheck the power settings and the "choose what to do when lid is closed" but close lid and it does not sleep, but shuts down - very annoying.
Also every night it shuts down - I have just tried today to defer updates, in case that may work
Bottom line, it keeps shutting down and I loose my open work...
Has no one managed to solve this yet?
Check out your BIOS, and disable "power saving" option (or something like that), which turns off all the energy in sleep mode to the "power off" state.
I had the same problem with my ASUS G771JW + Win10x64 and also couldn't find a solution anywhere until I updated my BIOS and turned off that energy saving mode.
Enter BIOS at start (as soon as you see a black screen) by tapping the delete key until the BIOS screen appears. Using the arrow keys, scroll over to advanced settings , scroll down to power management, use enter key to select. Read text on the right side regarding the function of each item selected. disable power save and press enter. Then exit and save. Usually F10 is to save and exit.
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