- Joined
- May 10, 2015
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I searched (using Explorer) for a Mother's Day card template for Word and clicked on one of the first options given by Google. My screen just showed a big downward pointing screen and then unwanted pop ups appeared. Both the Explorer and Chrome home pages were changed. Small screens offering speed improvement appeared and I was taken to a funny screen showing Microsoft in the right corner, suggesting download of system scan software. Since I could not fix the appearance of the pop ups, I cleaned Explorer by deleting cache, cookies, history, etc, then uninstalling Chrome, and restoring Windows 10 to a previous restore point. Windows now not behaving properly, e.g. start button does not respond, desktop not right, etc.
I thought Windows 10 was kind of secure against this type of infiltration? What should I do to restore desktop functionality?
I thought Windows 10 was kind of secure against this type of infiltration? What should I do to restore desktop functionality?